Revolut — User Review Analysis
AI analysis of thousands of Revolut reviews. Real user sentiment on customer support, features, and reliability.
Overall Verdict
Revolut
🤖 500 Google Play·reviews analysed
Revolut users praise its modern interface, multi-currency features, and fast transfers, but customer support and account security practices are major pain points. Significant frustration exists around verification failures, sudden account closures, and overly aggressive security measures that block legitimate users.
What Users Love
Easy to use, intuitive interface and user experience
“very easy to use and user-friendly”
Multi-currency support and excellent exchange rates for travel
“multi-currency accounts make exchange rates super cheap”
Fast, instant transfers and payments
“Fast transfer for few seconds. Amazing”
Virtual cards, disposable cards, and card customization
“effortless to use and you get to customise your card too which is fun”
Modern, feature-rich banking with crypto, stocks, and budgeting tools
“You can buy crypto, gold & silver, shares and foreign currency”
Top Feature Requests
Landscape mode support for tablets and large phones
“Needs landscape support...we have tablets and big phones”
PDF/CSV export for specific virtual cards and better statement filters
“what I really miss is pdf/csv export for specific virtual card”
Interest rates on savings accounts (comparable to competitors)
“Only wish they pay interest rates on savings acct like others”
Overdraft option
“do wish they had an overdraft option though”
Ability to block payments to telecom carriers
“You also cannot block payments to telecom carriers. Heck?”
Biggest Concerns
Poor customer support - AI bots, copy-paste responses, slow resolution
“AI bot is useless...Same automated apologies and we are working script”
Account restrictions, reviews, and sudden closures without explanation
“LOCKED MY MONEY FOR WEEKS AND THEN CLOSED MY ACCOUNT WITHOUT EXPLANATION”
Verification and login issues - ID scanning failures, face scan loops
“scanned my ID over 50 times...pictures of my face scanned over 30 times”
Root detection blocking legitimate users with custom ROMs or modified devices
“Enforcing a root check on my phone? It should be my business what I do”
Cannot receive SMS codes during signup in certain countries
“I cant subscribe because texts never come to confirm phone number”
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